In order to apply health care quality concepts to a health care issue or a facility using the measurement-related concept of structure, process, or outcome, it is necessary to understand that the three complement each other. In other words, one is not more important than the other. Criteria and standards are essential to evaluating the three. A criterion is typically evidence driven and based on efficacy. Standards should be set at a “minimal, ideal, or achievable level to meet the goals behind specific quality of care evaluations” (Joshi et al., 2014, p. 44).
For this Discussion, you will select a health care quality concept; apply that concept to a real health care issue; identify the issue as structure, process, or outcome; and apply it to the Six Quality Dimensions you read about in Crossing the Quality Chasm.
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- Review the Learning Resources on health care quality concepts.
- Select a health care quality concept from the Learning Resources.
Joshi, M. S., Ransom, E. R., Nash, D. B., & Ransom, S. B. (Eds.). (2014). The healthcare quality book: Vision, strategy, and tools (3rd ed.). Chicago, IL: Health Administration Press.
- Chapter 2, “Basic Concepts of Healthcare Quality” (pp. 31–54)
Post a cohesive response to the following:
Describe the health care quality concept you selected. Apply it to a health care issue in your health care facility or one you are familiar with. Identify the issue as a structure, process, or outcome and explain why you made this differentiation. Then apply it to the Six Quality Dimensions found in Crossing the Quality Chasm.
Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.